Serving Winnipeg and surrounding area
BALLOON STYLING FOR ALL EVENTS

Frequently Asked Questions and Policies

CANCELLATION POLICY

All orders must be cancelled 7 days prior to pick-up or delivery for a refund. No refunds will be issued if order is cancelled within 1 week of requested pickup/delivery. 

HOW LONG WILL THEY LAST

We cannot guarantee float times. Float times will vary based on the temperature and how the balloons are cared for.

 

Latex balloons are treated to extend their float time beyond the typical 12 hours.

 

Typically 11" latex balloons will float for 2 days.

17" helium latex will last approximately 4 days.

Foil helium balloons will last roughly 4 days.

*Personalization - please note balloons that are personalized are best used fresh the day of the event. Once the balloon begins to deflate, the vinyl will lift and no longer lay flat.

Air filled arrangements will typically last at least 5 days but some may last months. Please inquire about using any balloons outdoors.

 

WHERE DO I PUT THEM?

Our Manitoba climate is not the most balloon friendly! Therefore, balloon decor should be kept indoors. If outside on a hot day, it will greatly reduce the float time to approximately 2 hours. Balloons should also not be left in hot or cold vehicles.

 

HOW MUCH NOTICE?

We typically book 3-4 weeks in advance. We can often accommodate orders with less notice as well.

BALLOON CARE

Once balloons are picked up or delivered, we are no longer responsible for them. 

Balloons should be taken directly inside to a climate controlled environment and not be left in a hot or cold car. If helium balloons are used outdoors, please note the float time will be greatly reduced to a few hours. Foil balloons may burst in heat.

 

PAYMENT METHODS

Payment is collected in full at time of booking. If payment is not made within 24 hours, your spot will no longer be held. Please recheck with us at that point to confirm if your requested date and time is still available.

Payment can be made by Paypal or email money transfers to lushballoons@outlook.com

QUOTES

Quotes are valid for 72 hours.